Pleiades Travel (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services or visit our website.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

• Name
• Email address
• Phone number
• Address
• Passport details (for travel bookings)
• Payment information (e.g., credit card details)

1.2 Non-Personal Information:

• Browser type and version
• IP address
• Device information
• Cookies and other tracking technologies

1.3 Sensitive Information:

• Health information (only when necessary for travel requirements, such as dietary restrictions or accessibility needs).

2. How We Use Your Information

We use the information collected for the following purposes:

• To process and manage bookings.
• To communicate with you regarding your travel plans.
• To comply with legal and regulatory requirements.
• To improve our services and website functionality.
• To send promotional offers and newsletters (if consent is provided).

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with trusted third parties, including:

• Airlines, hotels, and tour operators to facilitate bookings.
• Payment processors for secure transactions.
• Government authorities or agencies for visa and travel requirements.
• Service providers for website analytics and email marketing.

All third parties are contractually obligated to protect your information and use it solely for the intended purpose.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Security Measures

We implement appropriate technical and organizational measures to safeguard your data, including:

• Encryption of sensitive information.
• Regular security audits and monitoring.
• Restricted access to personal data on a need-to-know basis.

While we strive to protect your data, no method of transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Objection: Object to the processing of your personal data for specific purposes.
• Data Portability: Request transfer of your data to another service provider.

To exercise these rights, please contact us using the information below.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings. Disabling cookies may impact the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the “Effective Date” updated accordingly. Your continued use of our services constitutes acceptance of any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Contact Us If you have any questions about these Terms, please contact us at:

Pleiades Travel
Email: hunzatrips@gmail.com
Phone: 0343 1181605
Address: Khudadad Heights Islamabad, Islamabad Capital Territory, Pakistan-44000

Thank you for trusting Pleiades Travel. Your privacy is our priority.